contact us

We’re here to help you navigate your skin care needs and any other questions you may have. To view answers to common questions or concerns, please visit our Customer Service page.

to contact us by e-mail:

You can email us customerservice@puremd.com. Please allow 24 hours or for a response from one of our team members. If you contact us outside normal business hours, a response will be provided on the next business day.

to contact us by phone:

You may contact us by phone at (316) 686-4729. Our Customer Service Department is open Monday thru Friday, 9am - 5pm EST. If you call outside normal business hours, you may leave a message and one of our agents will get back to you the next business day.

mailing address:

Pure MD, LLC
PO Box 1339 
Cumming, GA 30028